Exchange and return costs depend on your delivery country and the return method selected.
The final cost will always appear before you confirm your request through our returns portal: https://returns.reveni.io/hand-over
| Country / Area | Return cost | Exchange cost |
|---|---|---|
| Spain (Peninsula) | 5.99 € | 0.00 € |
| Canary Islands | 9.99 € | 5.99 € |
| Austria | 11.99 € | 5.99 € |
| Belgium | 11.99 € | 5.99 € |
| Bulgaria | 11.99 € | 5.99 € |
| Croatia | 11.99 € | 5.99 € |
| Czech Republic | 11.99 € | 5.99 € |
| Denmark | 11.99 € | 5.99 € |
| Estonia | 11.99 € | 5.99 € |
| France | 11.99 € | 5.99 € |
| Germany | 11.99 € | 5.99 € |
| Hungary | 11.99 € | 5.99 € |
| Ireland | 11.99 € | 5.99 € |
| Italy | 11.99 € | 5.99 € |
| Latvia | 11.99 € | 5.99 € |
| Lithuania | 11.99 € | 5.99 € |
| Luxembourg | 11.99 € | 5.99 € |
| Monaco | 11.99 € | 5.99 € |
| Netherlands | 11.99 € | 5.99 € |
| Poland | 11.99 € | 5.99 € |
| Portugal | 11.99 € | 5.99 € |
| Romania | 11.99 € | 5.99 € |
| Slovakia | 11.99 € | 5.99 € |
| Cyprus | 5.99 € | 5.99 € |
| Malta | 5.99 € | 5.99 € |
| Finland | 22.00 € | 17.00 € |
| Liechtenstein | 22.00 € | 17.00 € |
| Switzerland | 22.00 € | 17.00 € |
| Norway | 22.00 € | 17.00 € |
| Greece | 17.16 € | 12.16 € |
| Iceland | 24.00 € | 22.00 € |
| United States | $19.99 | $7.99 |
| United Kingdom | £15.99 | £6.99 |
| Australia | 39.99 € | 35.99 € |
| Japan | 39.99 € | 35.99 € |
| Kuwait | 39.99 € | 35.99 € |
| New Zealand | 39.99 € | 35.99 € |
| Canada | 29.00 € | 24.00 € |
| Chile | 29.00 € | 24.00 € |
| Hong Kong | 29.00 € | 24.00 € |
| Mexico | 29.00 € | 24.00 € |
| Singapore | 29.00 € | 24.00 € |
| Israel | 29.00 € | 27.00 € |
| United Arab Emirates | 29.00 € | 27.00 € |
| Colombia | 29.00 € | - |
| Ivory Coast | 29.00 € | - |
| Qatar | 29.00 € | - |
| Saudi Arabia | 29.00 € | - |
| Thailand | 29.00 € | - |
Return shipping costs are covered by the customer.
Depending on the option selected, the return cost may be deducted from your refund or charged during the return process.
Original shipping costs, customs duties, import taxes, handling fees, and any extra logistics costs are non-refundable.
In some cases, Reveni may offer an instant refund or instant exchange option.
This means your refund, store credit, or exchange may be processed before the item arrives back at our warehouse.
However, the item must still be returned correctly and within the required timeframe.
If the item is not returned within 15 days, the instant refund or exchange request may be cancelled, and Reveni may contact you to recover the refunded amount.
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